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After several days filled with complaints about outrageous fees for the $20 tickets to see The Cure — including complaints from frontman Robert Smith — a report indicates that Ticketmaster will refund some of its fees.
Rolling stone reports tonight that Ticketmaster is offering a discount on its fares that more than doubled the price of a ticket to The Cure.
“After further discussion, Ticketmaster agrees with us that many of the fees charged are excessive, and as a gesture of goodwill, Ticketmaster has offered a $10 refund per ticket to all verified fan accounts for transactions with the lowest ticket price.” Smith tweeted.
“And a $5 per ticket refund to all verified fan accounts for all other ticket price transactions, for all Cure shows at all locations,” he added. “If you have already bought a ticket, you will automatically get your money back; all tickets on sale tomorrow will have a lower cost.
In a screenshot from a fan that circulated widely on the internet, a purchase of four tickets for $20 had a service fee of $11.65 for each ticket, an additional facility fee of $10 per ticket, and then an order processing fee of $5 .50. That led to a total of $172.10 on four $20 tickets that sold for $80.
The Cure has been proactive in trying to reduce costs for its fans. It has eschewed the so-called “dynamic pricing plan” that escalates the price of tickets based on demand.
Ticketmaster has been embroiled in controversy for decades over what many fans believe are excessive fees.
The Cure could control the price of his tickets, but not the extra costs. Their “Shows of a Lost World” tour has a three-night stay at the Hollywood Bowl on May 23-25.